Empty timeline for authenticated users in Azure Application Insights

Vangel Kolarov 6

I have Blazor WASM application (.NET 5) hosted on Azure AppServices. I configured the authenticated users for application Insights as is described in this article: https://learn.microsoft.com/en-us/azure/azure-monitor/app/api-custom-events-metrics#authenticated-users. I end up with the following code in my Authentication.razor file:

I can see the authenticated user in the Users chart:

But after I click on View user timeline, I see an empty timeline:

Any advice or hint of what I'm doing wrong?

Ryan Hill 25,661 Reputation points Microsoft Employee

2021-05-12T04:14:28.25+00:00

@Vangel Kolarov , when you open View user timeline do you see any warnings or errors in the activity log? If not, do you see any errors in the browser network traffic tools?
Vangel Kolarov 6 Reputation points

2021-05-12T06:06:56.957+00:00

@Ryan Hill , Thank you for your answer and suggestions.

I do not have any records in my activity log:

Also, I do not have any error in the browser's network tab of the dev tool when I click on View user timeline:

I tried with the browser incognito mode and with a different browser but with no success.

Also if there is an existing sample project that I can compare with my source code will be very helpful.
Kai Lian 1 Reputation point Microsoft Employee

2021-06-01T07:44:34.82+00:00

@Vangel Kolarov Can you check if user_AuthenticatedId has same value as user_Id or not? The user_AuthenticatedId will pass into user timeline View blade when selecting authenticated Users.
Anand, Ashutosh 0 Reputation points

2024-03-14T05:13:18.1966667+00:00

Hi , I am also encountering the same issue, do we have the solution for this.?

@Vangel Kolarov @Vangel Kolarov

1 answer