Keyboard

Question

My laptop's keyboard types different letters ex:

hge9+ is supposed to be H
yt leads me to Microsoft support it's supposed to be Y
jfa/ is supposed to be J
mvx basically becomes my "ENTER" key
urw enables "FIND ON PAGE" supposed to be

What can I do to assess this behavior/situation?

For key N I was able to fix it by searching on the web for any solutions to my problem
F8 fixed nbz
Now this is a major problem for me because I'm a student I'm unable to afford an USB version of a keyboard
I hope my situation can be assessed immediately about "How this situation can be avoided" and if not avoided, FIxed.

With all gratitude, Mechaela.

Answer 1

Four suggestions:

1. activate the on-screen keyboard, and use your mouse to "click" on every character that you otherwise would enter on your keyboard;
2. borrow a friend's USB keyboard, and see if its keys work correctly. If it does, then you need to replace the laptop's keyboard, if you can afford it (buying a replacement keyboard on Amazon or eBay, and paying a technician to remove the bad keyboard & install the new one);
3. find a Thrift Store that may have a pre-owned USB keyboard for an affordable price. Take your laptop, and test the keyboard in the Store. Also, look for a wireless keyboard with the USB "dongle". Often, I see wireless keyboards that do NOT have that dongle. Avoid buying that keyboard.
4. if your laptop supports Bluetooth, can you afford an external keyboard that supports Bluetooth protocol?

Answer 2

Hi Mechaela,

I'm Cherrelyn, an Independent Advisor I'm here to help you and thank you for sharing your situation clearly.

Here's My suggestion you can try

1.Check Keyboard Language Settings- Make sure it set to English or your correct lay out and remove any unfamiliar languages or lay outs

2.Turn Off Sticky/Filter Keys

3.Run Keyboard Troubleshooter

4.Boot into Safe Mode

5.Create a New Local User Account

If none of these will work I think there's a chance the keyboard hardware especially was dropped or got wet.

Let me know about my suggestion I'm here to guide you or further assistance.

Warm regards'

Cherrelyn