Is there a way to reschedule updates to APIM?

Question

Recently we've had a series of downtime occurrences in one of our APIs. When we investigated, we determined that APIM was doing some kind of automated update. Unfortunately, this has been happening multiple times per week, and always in the middle of the day when our traffic is at its highest. The message we saw looked like this: ![10466-apim.png][1] [1]: /api/attachments/10466-apim.png?platform=QnA We can't really accept this amount of downtime during peak traffic hours. What can we do to avoid this?

Answer 1

Hello @MichaelBennett-4337

Developer SKU is served by a single VM (the reason why it incurs downtime during maintenance updates which are not schedulable) and meant more for showcasing and exploring APIM features and not for production use -- so it's not covered by SLA. As such, if you're seeing high traffic and service updates are hindering the availability of your services, we recommend upgrading to a higher tier, either Basic, Standard, or Consumption which all offer 99.9% uptime SLA. Hope this helps.

Answer 2

Thanks, this was set up by a different team, and I wasn't aware of the tier they had chosen. Seems simple enough!