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Client server runtime process high gpu usage

Anonymous
2025-04-21T12:45:40+00:00

Hi, I need help, I'm desperate because I can't find a solution anywhere...

Client server runtime process is loading my GPU at 30%-40%-50% and my fans are spinning at 100%

This happens when:

-watching YOUTUBE videos or TWITCH

-fast scrolling

-fast mouse movements

I have a newly built PC for about half a year and it hasn't done anything to me... Windows update and NVIDIA driver are up to date.

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Ivan B 108.3K Reputation points Independent Advisor
    2025-04-21T17:12:21+00:00

    Hi ,

    Access the Bios, go to Settings > Advanced > Integrated Graphics configuration > IGD Multi-Monitor, set it to disable and save with the f12 key and restart.

    Try to cleanly install the driver Intel using DDU

    DDU:

    https://ftp.nluug.nl/pub/games/PC/guru3d/ddu/[Guru3D.com]-DDU.zip

    Note: DDU is a third-party application to completely delete and reinstall the GPU driver.

    1. After downloading, extract ddu to a folder.
    2. Run the driver screen uninstaller.exe application, select Model tab, put GPU.

    After uninstalling the GPU Driver, uninstall it for Nvidia GPU and Intel GPU

    1. Click on the First option clean and reboot and wait for the process to finish.
    2. After running DDU and following the procedure:

    https://us.download.nvidia.com/Windows/576.02/5...

    Open the command prompt (admin) and run the commands: sfc /scannow and dism /online /cleanup-image /restorehealth, wait for the process to finish and restart the computer.

    Recommend you do an analysis with Microsoft's MSRT, analyze and Malwarebytes.

    MSRT

    https://www.microsoft.com/en-us/download/detail...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Help the community by letting us know whether the answer was useful or not and by submitting an evaluation.

    Independent Advisor - Community

    Thanks

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  2. Anonymous
    2025-04-21T17:03:27+00:00

    Drivers updated and monitors connected in GPU, not motherboard

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  3. Ivan B 108.3K Reputation points Independent Advisor
    2025-04-21T16:52:36+00:00

    Hi ,

    Do you have the GPU driver active, are you using a monitor connected to the motherboard?

    Independent Advisor - Community

    Thanks

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  4. Anonymous
    2025-04-21T16:49:01+00:00
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  5. Ivan B 108.3K Reputation points Independent Advisor
    2025-04-21T16:22:07+00:00

    Hi ,

    I am Ivan, I will help you with this.

    If it is a laptop or desktop, if possible, could you provide the laptop model or your desktop configuration?

    To see the model, you can type msinfo32.exe in the Windows search bar, open the search for the baseboard product and enter it here.

    Independent Advisor - Community

    Thanks

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