Bitlocker recovery key

Anonymous
2025-05-12T21:19:50+00:00

Bitlocker locked my desktop. It says go to another pc to get the recovery key. That pc has the wrong recovery key.

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Windows for home | Windows 10 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. quietman7 MVP Alumni 19,700 Reputation points Volunteer Moderator
    2025-05-12T22:38:13+00:00

    BitLocker recovery process
    Finding your BitLocker recovery key in Windows

    Quote

    There are several places where your recovery key might be, depending on the choice that was made when activating BitLocker

    • Attached to your Microsoft account
    • Attached to your work or school account
    • On a printout if you printed your recovery key when BitLocker was activated
    • On a USB flash drive

    You can also find the BitLocker Recovery Key in your Cloud storage OneDrive account or look for a BitLocker Recovery Key.txt or .pdf file which you may have saved on the computer or somewhere else and forgotten about.
     
    If the device was set up or BitLocker protection was activated by another user, the recovery key may be in that user’s Microsoft account.
     
    Also see DELL's BitLocker is Prompting for a Recovery Key, and You Cannot Locate the Key
     
    and the suggestions provided in this topic by Daisy Zhou at Microsoft Learn...The problem with BitLocker: forgot the password/lost the recovery key - what should I do?.

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