Bluetooth Mouse Lagging on Windows

Question

I’m experiencing lag and choppy scrolling when using my Logitech Bluetooth mouse on my Windows laptop. The issue occurs across all applications — not just in browsers.

Answer 1

Hey there!

Nice to meet you! I'm Randy, an Independent Advisor. Hi Saurabh, I understand how frustrating it is to deal with a lagging Bluetooth mouse especially when it affects all apps. let me help with providing some helpful suggestions with troubleshooting this issue.

1. Check Mouse Battery or Charge

Why: Low battery levels can cause intermittent lag or stuttering.

What to do: Replace the battery or fully charge the mouse.

2. Toggle Bluetooth Off and On

Why: Bluetooth may be experiencing minor glitches or interference.

What to do:

Go to Settings > Bluetooth & Devices.

Toggle Bluetooth off, wait 10 seconds, then turn it back on.

Reconnect the mouse.

3. Disable Power Saving on Bluetooth

Why: Windows may turn off Bluetooth to save power, leading to lag.

What to do:

In Device Manager, under Bluetooth, right-click your Bluetooth adapter > Properties.

Go to the Power Management tab.

Uncheck “Allow the computer to turn off this device to save power.”

4. Check Windows Updates

Why: Windows updates often contain Bluetooth fixes.

What to do: Go to Settings > Windows Update and install all available updates.

Hope that this helps you out.

Best regards,

Answer 2

Hello 

Welcome to the Microsoft Community.

According to your feedback you are experiencing a delayed mouse stuttering problem

Method 1: You can first try to link the mouse to another device to see if you still have the same problem.

This can determine whether it is a computer system problem or a problem with the mouse itself.

Method 2: Update or reinstall the Bluetooth driver

   1. Update the Bluetooth driver:

   2. Right-click Start Menu > Device Manager.

   3. Expand Bluetooth and right-click your Bluetooth adapter (e.g. Intel Wireless Bluetooth or Realtek Bluetooth) > Update Driver.

   4. Select Search for drivers automatically, or download the latest driver from the manufacturer's website and install it manually.

Method 3: Reinstall the Bluetooth driver:

   1. Right-click the Bluetooth device in Device Manager > Uninstall Device (check “Remove Driver”).

   2. Restart your computer, Windows will automatically reinstall the driver.

Method 4: Update or re-pair Logitech mouse

1. Update the Logi Options+ software (if used):

   Download the latest version of Logi Options+ and install it.

2. Re-pair the mouse:

   Go to Windows Settings > Bluetooth and Devices > Mouse and remove the paired Logitech mouse.

   Power off the mouse and re-enter pairing mode (usually by long-pressing the pairing button at the bottom).

   Reconnect the mouse and see if it improves.

Method 5: Adjust power management settings

   1. Disable Bluetooth power saving mode:

     Go to Device Manager and find the Bluetooth adapter.

     Right click > Properties > Power Management, uncheck “Allow computer to turn off this device to save power”.

   2. Adjust USB selective pause (for USB Bluetooth adapter):

     Go to Control Panel > Power Options > Change Program Settings > Change Advanced Power Settings.

     Find USB Settings > USB Selective Suspend and set to Disabled.

 Thank you for your patience and reading.

Best regards.
Ian Ng - MSFT | Microsoft Community Support Specialist.