WSI account.

Question

WSI account. This came up on bootup when I tried to enter my password. So on startup the screen comes to sign in, I type my password in but it comes up with the screen " something happened and your pin is not available, click to setup your pin again. Then below that is "setup my pin" but when I click on that I get this WSI Account asking for a password..... Thats as far as I get not able to sign in at all ??? any help PLEAS

Answer 1

The "WSIAccount" user account is a system-managed local account used for Temporary Access Pass (TAP) which is needed for Web Sign-in, a credential provider. This account is created automatically when you enable Web sign-in, a credential provider. Every time you uses the Web sign-in credential provider, the WsiAccount account is enabled but it's not displayed in the user selection list. After the user signs in, the account is disabled. Starting with Windows 11 version 22H2, Web sign-in can also be used for passwordless sign-in with the Microsoft Authenticator app, a Windows Hello for Business PIN reset, and a federated identity with a third-party SAML identity provider. These accounts should not be removed since certain system functions depend on them.

• Working with web sign-in on Windows 11
• Enabling web sign-in to Windows for usage with Temporary Access Pass
• Enable Web SignIn

Answer 2

No I did not .. I was just booting up the PC and it came up to the "Sign IN " page. I went to put my PIN number in and up popped this wsi account thing. Like I can maybe understand the need for such an item but IF this is generated by MS then how the hell can I know the password ??

Answer 3

I have never used this feature. From my understanding, Web sign-in needs to be turned on since it is not available by default. After enabling the Web sign-in setting, a new "Globe-like" icon (web sign-in credential provider) for signing into a Windows device using the Web appears on the lock screen. When you click on that icon, an embedded web browser appears. I have read that this scenario is the same as if you sign into Microsoft 365. After filling in your username, you are prompted to enter your password or to execute a passwordless sign-in using a FIDO2 key or the Microsoft Authenticator app.

Did you enable Web sign-in?

Posting a screenshot might be more helpful

Answer 4

Is there an option for Other ways to sign-in?

What happens if you restart your computer again?

Answer 5

Many thanks for your prompt reply BUT my problem is I cannot get past the LOGIN stage, so I have no access to fix anything