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windows stop code

Anonymous
2025-03-04T19:23:33+00:00

My pc everyday gets a blue sceen with the error code "windows stop code", i tried to fix this error with videos and other questions about this but i didnt get any results, anyways i got a dump file and i will share. Thank you for the help!

Windows for home | Windows 11 | Performance and system failures

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  1. Emmanuel Santana 38,850 Reputation points Independent Advisor
    2025-03-05T06:26:46+00:00

    Thanks for the info! Usually, you’d get details like the PSU straight from the computer itself. Did you build this PC yourself, or did you buy it pre-assembled?

    No worries though! Let’s focus on the main issue, can you tell me exactly when the problem happens? Like, are you gaming, using a heavy app, or something else?

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  2. Anonymous
    2025-03-04T23:02:54+00:00

    its a desktop, windows 11 home
    specs:
    12th Gen Intel(R) Core(TM) i7-12700K
    16GB RAM
    SSD 1T
    NVIDIA GEFORCE RTX 3070
    I dont know how to see the rest of the specs, can u help me?
    tysm

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  3. Emmanuel Santana 38,850 Reputation points Independent Advisor
    2025-03-04T20:19:57+00:00

    Thanks for sending the file over! From what I can tell, it’s pretty general—there might be some issues with the Windows installation, possibly something going on with the hard drive, and maybe even some memory problems. It’s a bit unclear, so we’ll have to tackle things one by one to figure it out.

    First off, is this a laptop or a desktop? And could you share the specs with me?

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  4. Anonymous
    2025-03-04T20:07:23+00:00

    030425-30734-01.dmp
    Here is the dump file. Thank you!

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  5. Emmanuel Santana 38,850 Reputation points Independent Advisor
    2025-03-04T19:56:02+00:00

    Hello, thank you for reaching out to the Microsoft Community. I'm here to help with your questions or issues. Just note – this is a place where passionate Microsoft users help each other, we don't work directly for Microsoft.

    Could you share the minidump file from the BSOD so I can take a look and figure out what went wrong? You can upload it to OneDrive and just send me the link. Thanks!

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