Hid touchpad driver is missing

Question

My hid touchpad driver is missing :(

Also, i am using a computer company you might have never even heard of. Its called 'dere' and it doesn't have anything were you can find drivers. Is there any other solution?

Answer 1

Hello,

Thank you for reaching out to the Microsoft Community and I'll be glad to assist you today.

I understand that your touchpad driver is missing, and you are unable to find a compatible driver on the manufacturer's website.

To better assist you, could you confirm the following:

1. Did this issue occur recently?
2. Have you made any recent software or hardware changes to your computer?

Option 1.

If the issue appeared recently, you can try the System Restore method.

1. Click Windows + R key, type rstrui.exe and click Ok.
2. Click Next and select the recent date/time you would like to restore your computer.
3. Click Next and finish to complete the restoration.
4. See if the drivers are re-installed after this method.

Option 2. Check for Windows updates.

a. Go to Settings > Windows updates.

b. Check for updates.

c. Then, go to advanced options > Select Optional updates.

d. Download and install all the updates.

Windows update might automatically find the missing drivers for your PC.

Option 3. System recovery without affecting your Personal files.

This option will reinstall your entire operating system without affecting your personal files.

a. Select Start > Settings > System > Recovery.

b. Click Reset this PC > Keep my files and proceed with local re-installation.

See if the drivers are installed automatically after the recovery process.

If you are still experiencing issues, I recommend contacting your PC manufacturer's support team to obtain the correct driver link for your device model.

I hope this information helps. If you have any questions, please let me know and I will be happy to help you further.

Best regards,

Gunasekar N