Hardware error cause by LiveKernalEvent Code:193

Anonymous
2025-03-11T04:26:21+00:00

Just recently swapped out my pc's cpu about a week. Haven't had any issues until now. Loaded a game and my screen froze. Upon restart this was in the error logs.

Description

A problem with your hardware caused Windows to stop working correctly.

Problem signature

Problem Event Name: LiveKernelEvent

Code: 193

Parameter 1: 815

Parameter 2: 2

Parameter 3: ffff870f0cc540c0

Parameter 4: 0

OS version: 10_0_26100

Service Pack: 0_0

Product: 768_1

OS Version: 10.0.26100.2.0.0.768.101

Locale ID: 1033

Files that help describe the problem

WATCHDOG-20250310-2057.dmp

sysdata.xml

WERInternalMetadata.xml

memory.csv

sysinfo.txt

WERInternalRequest.xml

Link to the logs.

System Error.zip

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

1 answer

Sort by: Most helpful
  1. Lester Bernard Reyes 84,610 Reputation points Independent Advisor
    2025-03-11T06:06:22+00:00

    Hi, thanks for reaching out. My name is Bernard, a Windows fan like you. I'll be happy to help you out today, my timezone is UTC +8.

    I understand the issue you have, there is nothing to worry I am here to assist, Upon checking and analyzing the DMP file you have, it only displays a general error on the PC, In addition, can you upload all the Minidump files of the PC so that I can further check? kindly follow the steps below:

    Press Windows key + E (To open File Explorer)

    Click "This PC" > then follow the file path:

    C:\Windows\Minidump

    Copy the Minidump files and save them to another location like Desktop or Documents.

    Then please upload it to Cloud storage like OneDrive or any cloud storage you are using, and please share the shareable link here.

    To upload and share the link using OneDrive:

    Go to this link: https://onedrive.live.com/ then upload the file.

    Then provide the shareable link by following the steps from this link: https://support.microsoft.com/en-us/office/shar...

    Note: Can you also please check the System logs on the PC so that I can further examine the root cause of the issue?

    To do this kindly follow the steps from this link:

    https://www.yourwindowsguide.com/2017/12/how-to...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Then please upload it by following the steps from the link.

    Let me know how it goes and I hope that helps.

    Bernard

    Was this answer helpful?

    0 comments No comments