Share via

How do I disable Windows Security feature requiring a PIN when Chrome autofills passwords? (WINDOWS HELLO TURNED OFF IN CHROME)

Anonymous
2025-03-12T20:56:11+00:00

How can I get windows hello to stop trying to auto fill my passwords + payment info on Chrome? I turned it on a year ago just to see how it would be, and I am not a fan of it at all and would like it to stop.

TO CLARIFY - I have already checked the Chrome setting "Use Windows Hello when filling Passwords" and it is already set to OFF. On every forum I can find, that seems to be the solution, so that is my problem here, because for me - the setting is already off.

So now I have no idea what could be causing it or how I can turn it off. Please help me troubleshoot this.

Thank you for your help

Windows for home | Windows 11 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2025-03-19T07:47:48+00:00

    Dear Jeffrey Relf

    Thank you for posting in the Microsoft community.

    If you have turned off the “Use Windows Hello when filling out passwords” option in Chrome, but Windows Hello still triggers PIN verification when auto-filling passwords or payment information, it may be due to an issue with Windows system settings or integration with Chrome! You may refer to the following solutions to mitigate this issue.

    Disable Windows Hello completely

    If you don't want Windows Hello to trigger under any circumstances, you can disable it by following these steps:

    Turn off the Windows Hello login option:

    Press Win + I to open Settings.

    Go to Accounts → Sign-in options.

    In the Windows Hello section, turn off the following options:

    Windows Hello sign-in is required to confirm your identity.

    PIN, fingerprint, or facial recognition sign-in.

    Remove Windows Hello PIN:

    In the Sign-in Options, find PIN (Windows Hello). o Click the Remove button (if available).

    Click the Remove button (if available).

    You will be asked to enter your account password for confirmation.

    Disable the Dynamic Lock feature:

    In Settings → Accounts → Sign-in options, make sure that Dynamic Lock is not enabled.

    Clear Chrome's integration with Windows Hello

    Chrome may continue to try to call Windows Hello in the background, even if the setting is turned off. The following steps can help remove this integration:

    Reset Chrome settings:

    Open Chrome and click the three-dot menu in the upper right corner → Settings. Slide to the bottom of the page and click Reset Settings → Settings.

    Slide to the bottom of the page and click Reset Settings → Restore Default Settings.

    This will clear all of Chrome's customizations but will not remove your bookmarks and saved passwords.

    Clear Chrome cache and data:

    Press the shortcut keys Ctrl + Shift + Del.

    Select the Advanced tab and check the following:

    Browsing History

    Cookies and other website data

    Cached images and files

    Click Clear Data.

    Check for Chrome extensions:

    Open Chrome and type

    chrome://extensions/

    Disable all extensions and then enable them one by one to verify if any are integrated with Windows Hello.

    Disclaimer: Your browser automatically saves temporary internet files to help pages load faster. Clearing this cache will sometimes fix page display problems. Please back up all your personal files first, such as Favorites, to ensure you do not lose data.

    Best Wish

    Shawn.Z-MSFT | Microsoft Community Support Specialist

    0 comments