why did my laptop not work after I downloaded windows 10 on it?

Tahreem 21 Reputation points
2020-06-23T06:23:24.69+00:00

My laptop contained microsoft professional XP windows and I tried to download microsoft windows 10 on it.After it was processed and the laptop asked me to restart it. I pressed it and after that my screen did not open and the computer had stopped working. I also pressed the onn button several times after that but my laptop did not open.

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  1. Anonymous
    2020-06-23T17:28:47.927+00:00

    Its possible the hardware is too old. Might check the pc manufacturer's site for more info and ask for more help in dedicated forums located here.
    https://answers.microsoft.com/en-us/windows/forum/windows_10-performance

    --please don't forget to Accept as answer if the reply is helpful--


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    1 person found this answer helpful.

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  1. T. Kujala 8,706 Reputation points
    2020-06-23T06:45:34.013+00:00

    Hi @Tahreem-6678,

    You could create a Windows 10 installation media here.

    Then install an operating system from the media. You could also verify that you have downloaded the latest drivers from the manufacturer's site.

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