BSOD Errors: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED, PFN_LIST_CORRUPT, KMODE_EXCEPTION_NOT_HANDLED, SYSTEM_SERVICE_EXCEPTION

Question

I’ve been experiencing multiple BSOD errors on my Windows system, including:

• SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
• PFN_LIST_CORRUPT
• KMODE_EXCEPTION_NOT_HANDLED
• SYSTEM_SERVICE_EXCEPTION

These crashes seem to happen randomly, but mostly when doing gaming

So far i have tried updated all drivers, including GPU and chipset, to ensure compatibility and stability. Additionally, I ran sfc /scannow and DISM to check for corrupted system files, with the results showing no errors found. To rule out memory issues, I performed tests using Windows Memory Diagnostic and Memtest86, which returned pass. Lastly, I assessed disk health using CHKDSK and CrystalDiskInfo, with the results indicating healthy.

1. OS: Windows 10 Pro (Version 10.0.19045, Build 19045)
2. Processor: Intel Core i5-4570
3. Motherboard: Intel H81 chipset (BIOS: American Megatrends, 09/2023)
4. RAM: 16GB
5. VGA: GTX 750 Ti (4GB)

Answer 1

Hi Marcelino, thank you for the information. Unfortunately, the specifications you have shared do not meet the minimum system requirements for Windows 11. The processor you are using is a 4th Generation model, whereas Windows 11 requires an 8th Generation processor or higher.

For more details, you may refer to the link below:

Here's your processor specification: https://www.intel.com/content/www/us/en/product...

Here's the list of compatible CPUs for Windows 11: https://learn.microsoft.com/en-us/windows-hardw...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Answer 2

Hi, thank you for that information. Unfortunately, if the issue persists, the final option would be to contact a local technician for a physical inspection of the device. Additionally, since all troubleshooting steps have been completed, you may also consider fully reinstalling Windows and checking the device again. If the problem continues after that, it may indicate a hardware issue on the PC.

Answer 3

Hi Marcelino, thank you so much for patiently waiting, as per checking and analyzing the DMP files, there are 2 significant errors on your device, The first is rdyboost.sys, which is the ready boost on the PC that is having conflicts with the memory of the PC, second is WppRecorder.sys this driver is associated with the Windows Performance Toolkit (WPT) and Windows Performance Recorder (WPR), and for us to sort out the issue, kindly follow the steps below:

Method 1. Disable Ready Boost:

Open Notepad then copy and paste the code below:

Windows Registry Editor Version 5.00

[-HKEY_CLASSES_ROOT\Drive\shellex\PropertySheetHandlers{55B3A0BD-4D28-42fe-8CFB-FA3EDFF969B8}]

Click File > Save as > File name: readyboost.reg > then on Save as type: All files

Once you save it, double click the file, then run.

Restart the PC and check.

Note: If the issue persists, kindly follow the "Method 4. Disable NTFS compression" from this link: https://windowsreport.com/wpprecorder-sys/

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Answer 4

Hello Bernard,

Thank you for your assistance. I have uploaded the Minidump files to OneDrive, and here is the link: https://1drv.ms/f/s!Ahno3qybs2Npgu5bu6mqeFVn90kZiw?e=jxfR4u Please check if you can access it. Let me know if there are any additional steps I need to take.

I appreciate your help!

Answer 5

Hi Marcelino, thanks for reaching out. My name is Bernard, a Windows fan like you. I'll be happy to help you out today, my timezone is UTC +8.

I understand the issue you have, there is nothing to worry I am here to assist, Based on your inputs, it seems that there is an incompatibility with the driver or there is a power loss on the PC, in addition, can you please check if you have Minidump files on the PC so that I can further examine what is the root cause of the issue?

Press Windows key + E (To open File Explorer)

Click "This PC" > then follow the file path:

C:\Windows\Minidump

Copy the Minidump files and save them to another location like Desktop or Documents.

Then please upload it to Cloud storage like OneDrive or any cloud storage you are using, and please share the shareable link here.

To upload and share the link using OneDrive:

Go to this link: https://onedrive.live.com/ then upload the file.

Then provide the shareable link by following the steps from this link: https://support.microsoft.com/en-us/office/shar...

Let me know how it goes and I hope that helps.

Bernard