Mail not coming in shared mail box in correct format ,but same mail coming in user mailbox correctly

Question

Mail not coming in shared mail box in correct format ,but same mail coming in user mailbox correctly

Answer 1

For Outlook issue, you’d better ask for help forum Outlook coummunity.
https://techcommunity.microsoft.com/t5/outlook/ct-p/Outlook
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn.
Thanks for your understanding and cooperating.

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Answer 2

As I intend to make medidor de velocidad telmex Mail a web application, I have the same question as you do (Mail not coming in shared mail box in correct format ,but same mail coming in user mailbox correctly).