Microsoft Store not functioning.

Question

Every time I am opening MS Store, it closes automatically and I can't install or update any apps, If anyone else is facing the same problem, please do reply.

Thank You.

Answer 1

Good day! This is Rodney A. an independent Microsoft Expert. My goal is to resolve your issue in a timely manner.

If your Microsoft Store app isn't working, you can try these steps: check for Windows updates, clear the Microsoft Store cache by running "wsreset.exe" in the Run dialog, run the Windows Store Apps troubleshooter in your settings, restart your computer, and if necessary, reset the Microsoft Store app itself through your system settings.

Key troubleshooting steps:

Check for Windows updates:

Go to Settings > Update & Security > Windows Update and install any available updates.

Clear the Microsoft Store cache:

Press Windows key + R to open the Run dialog.

Type "wsreset.exe" and press Enter.

A blank command prompt window will appear and then close automatically, restarting the Microsoft Store.

Run the Windows Store Apps troubleshooter:

Go to Settings > Update & Security > Troubleshoot.

Select "Windows Store Apps" and click "Run the troubleshooter".

Restart your computer:

Sometimes a simple restart can resolve temporary issues.

Reset the Microsoft Store app:

Go to Settings > Apps > Apps & features.

Find "Microsoft Store" and select "Advanced options".

Click "Reset" to reset the app to its default settings.

Other things to check:

Internet connection: Ensure you have a stable internet connection.

Account details: Double-check that you are signed in with the correct Microsoft account.

Region settings: Verify that your region settings are correct.

Third-party antivirus software: Temporarily disable your antivirus to see if it is interfering.

If none of these steps work, you might need to contact Microsoft support for further assistance.

Let me know how it goes. Thank you!

Answer 2

Hello,

See if this fix helps you:

https://www.kapilarya.com/fix-microsoft-store-wont-open-in-windows-11

Let us know if this helps!

Note: Included link in this reply refers to blog by a trusted Microsoft MVP.

Answer 3

I haven't heard from you in while, as a result I will have to close this and mark as resolved. I you still need assistance, please feel free to reach out to us again. Thank you!