stuck in automatic repair loop

Question

my older brother got a gaming pc not too long ago and for like a few months now it has been stuck on a automatic repair loop, its near my birthday and I want a pc so my brother told me if I can fix it, I can keep it, but yeah, stuck in automatic repair loop and I have been searching for like 3-4 hours already. can you please help me with this?

Answer 1

Hello,

Thanks for getting back to us and letting us know.

Do not hesitate to ask the community at any time in case you have any questions in the future.

Best Regards,

Sheng G. - MSFT | Microsoft Community Support Specialist

Answer 2

im sorry about not giving you a reply, I have figure out what is wrong with the pc and am going to get it fixed on the 13th,

thank you

Answer 3

Hello,

I have not heard back from you in 96 hours. If you need further help at this point, please create a new thread to discuss those concerns.

Best Regards,

Sheng G. - MSFT | Microsoft Community Support Specialist

Answer 4

Hello,

I have not received the message from you yet. If there is anything more that I can do for you or if anything is unclear, please do not hesitate to let me know.

Best Regards,

Sheng G. - MSFT | Microsoft Community Support Specialist

Answer 5

Hello Alexlol Ortiz,

Thanks for reaching out here in the Microsoft Answers Community.

Based on the description, it is possible that there is an issue with the system disk that cannot be solved by automatic repair.

Try entering the recovery environment first. To do so, hold down the power button to force power off the computer. Power on, and when you see the Windows logo (or the manufacturer's logo) with dots spinning under it, force power off again. Repeat until you see "Please wait" and it lands on an "Automatic repair cannot fix your PC" screen. From there, please select Advanced options->Troubleshoot->Advanced options->Command prompt, and enter the following commands to check and repair the filesystem of the system drive:

chkdsk C: /f /x

If it has multiple drive letters (like D and E), check them as well, since the drive ordering is different in the recovery environment.

Disclaimer: Running "CHKDSK" can check the file system and file system metadata of a volume for logical and physical errors.

To avoid any trouble for you, do not cancel or interrupt CHKDSK, and back up important data.

After repairing, please close the terminal window and reboot. See whether you can enter the desktop.

If the repair loop continues, you can try restoring the system to a restore point. To do so, please enter the recovery environment again using the method above. Select Advanced options->Troubleshoot->Advanced options->System restore, select a restore point before the issue, and proceed with the restore. See whether the issue persists.

We look forward to your response.

Best Regards,

Sheng G. - MSFT | Microsoft Community Support Specialist