Hello there! I am Charity, I'm an Independent Advisor. I'm glad to help you today!
Thank you for the information. Please try the steps below.
Press Win + X and select Command Prompt (Admin) or Windows PowerShell (Admin)
In the command prompt, enter the following command and press Enter:
powercfg -attributes SUB_PROCESSOR 4b92d758-5a24-4851-a470-815d78aee119 -ATTRIB_HIDE
Next, enter this command and press Enter:
powercfg -attributes SUB_PROCESSOR 7b224883-b3cc-4d79-819f-8374152cbe7c -ATTRIB_HIDE
Then, please proceed with the steps below.
Open the Control Panel and navigate to Power Options.
Click on Change plan settings next to your current power plan.
Select Change advanced power settings.
In the Advanced settings window, expand the Processor power management section.
You should now see the Processor Idle Demote Threshold and Processor Idle Promote Threshold options available for configuration.
Kind Regards,
Charity
Please note that things might need more than one reply to completely resolve your issue, as it will completely depend on the complexity of the question and the amount of detail that you have provided me.