Windows update (24H2) causing wifi issues

Question

Hi,

I installed the new windows 11 24H2 update about a week and for whatever reason my wifi drivers have stopped working (specifically the Killer (R) Wi-Fi 6E AX1675i). The wifi option itself no longer appears.

I have tried a number of the solutions listed on this forum involving troubleshooting, a network reset, entering the netsh/ipconfig commands on CMD for TCP/IP reset, uninstalling and reinstalling the drivers, restarted the router (not the modem, but I don't think this should be an issue as other devices seem to connect just fine) and nothing seems to be working. I didn't realize that I hadn't approved system restore, so I don't have a restoration point I can restore to. Uninstalling the update doesn't seem to be doing anything either (I am fairly sure that I uninstalled the correct update, but I could be wrong).

I have an Acer Swift Go 14 device (i7-1355u). I am not super technically adept, so I am not sure the following will cause any issues with connecting or not, but I have the Cisco AnyConnect Adapter driver, a VPN driver (Tunnel Bear), the Bluetooth Personal Area Network driver, a Realtek USB driver, and a bunch of WAN Miniport drivers as part of my network drivers.

Currently, I can only connect to the internet via an Ethernet connection.

Any help would be appreciated.

Answer 1

Same issue after update 24H2. Unfortunately, your fix did not work for me. IT'S THE UPDATE MICROSOFT!

Answer 2

Unfortunately, a rollback is not the solution but rather at best a work around. Seems to me a lot of people have this same problem and for some reason Microsoft is ignoring it?

Answer 3

That's a bunch of ****, the same thing happened to me and the second I rolled back to 23h2 my wifi is perfectly fine

Answer 4

Same issue at my new laptop and also no LAN port. Without WLAN a dead computer after the 24H2 update.

Answer 5

I had excatly the same issue on my computer and after going through a numerous restores and windows reinstall to no avail, i found that the only thing that worked was to remove the network adaptor from device manager and then restart my computer and it reloaded it back in and now works fine. I even had to purchase a Wireless USB adaptor as my model laptop had no ethernet port, so i was dead in the water.

Hopefully removing the adapator and restarting will work for you. very annoying whne updates do this.