i cant update error 0x800705b9

Anonymous
2025-01-02T09:29:47+00:00

Hello there! I'm currently having trouble installing the Windows update labeled "2024-04 Cumulative Update for Windows 11 Version 23H2 for x64-based Systems (KB5036893)". I keep getting the message "Install error - 0x800705b9" no matter how many times I try to install it. I've spent multiple hours looking for a fix that doesn't involve having to completely wipe my hard drive but I haven't had any luck.

Here are some things that I've already tried:

  1. I tried downloading the newest update manually through the Microsoft Update Catalog, but I still get an "Installation Failed" error message.
  2. I tried uninstalling and reinstalling updates through Windows Update.
  3. I've tried to do a repair install using the Windows 11 .iso file but the installer consistently closes out and sends me back to the desktop when it reaches 59%. It also gives me a "Windows 11 Installation Failed" error message.
  4. I ran the Windows Update Troubleshooter. It claims that it fixed something but the problem still persists.
  5. I tried running chkdsk, still no luck.
  6. I tried running sfc. It initially said that it fixed something, but as of now it's telling me that it didn't find any integrity violations. Still didn't fix the problem.
  7. I tried running DISM but I get hit with the following error message:

"Error: 193

An error occurred while attempting to start the servicing process for the image located at C:.

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

13 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Ramesh Srinivasan 84,355 Reputation points Independent Advisor
    2025-01-03T06:03:48+00:00

    Please try a repair installation using the Windows 11 ISO. Hopefully, it should work this time.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2025-01-03T04:49:31+00:00

    iiim on windows 11 and we i download it fails to download

    Was this answer helpful?

    0 comments
  3. Ramesh Srinivasan 84,355 Reputation points Independent Advisor
    2025-01-03T03:18:26+00:00

    The entire Sources folder need not be uploaded. Unfortunately, the setupact.log is missing.

    Try a repair install again.

    1. Download Windows 10 Media Creation Tool (MCT) from this link:

    https://go.microsoft.com/fwlink/?LinkId=2265055

    1. Run MCT and accept the license agreement.
    2. Click "Upgrade this PC now". This starts the repair installation.

    Your apps, settings, and files will be kept by default during a repair install/in-place upgrade.

    If it fails, zip and share these two folders:

    C:$WINDOWS.~BT\Sources\Panther

    C:$WINDOWS.~BT\Sources\Rollback

    Was this answer helpful?

    0 comments
  4. Anonymous
    2025-01-02T22:34:11+00:00

    help me < here

    Was this answer helpful?

    0 comments
  5. Ramesh Srinivasan 84,355 Reputation points Independent Advisor
    2025-01-02T10:04:20+00:00

    Hi Nik, This is Ramesh.

    Please share the following setup log file on OneDrive (or any other host) and post the link here:

    C:$WINDOWS.~BT\Sources\Panther\setupact.log

    Note: "C:$WINDOWS.~BT" is a hidden folder. To access it, press Win + R, type "C:$WINDOWS.~BT" and click OK.

    (How-To: Share OneDrive files and folders - Microsoft Support)

    https://support.microsoft.com/en-us/office/shar...

    OneDrive sharing options - screenshot: https://imgur.com/a/vZyxpY9

    Was this answer helpful?

    0 comments