Windows 10 update issues

Question

So my HP EliteBook 840 g6 I had restored it from 11 to 10 following the same issue that it is doing on 10 as well and it's the Cumulative updates for Windows 10 Version 22H2 for 64x-based systems and the .NET Framework 3.5, 4.8, and 4.8.1 for Windows 10 Version 22H2 for 64x

I don't know if I would have to fully wipe my drive for my laptop.

(The drive is an nvme drive and the only drive that this laptop can hold)

Answer 1

Yes It does support 11, It was running 11 when I got it

Answer 2

Hello,

I would recommend running an in-place repair upgrade, which will repair corrupt system files and update your PC to the latest version of Windows 10.

Before I begin, does your PC support Windows 11?

Hope to hear back from you.

Answer 3

It did fail again but it didn't give me an error code this time for some reason but I did remember that I searched up one of the error codes a while back 0x80070002

Answer 4

I had the screenshot for the error codes but forgot to copy it so I will proceed to attempt to update it again

Answer 5

Hello,

Could you attach a screenshot of what you see? If you see error codes, I can troubleshoot this for you.

Hope to hear back from you.