Hi DwayneHayes, Welcome to Microsoft Community. Thank you for posting a query about a specific game problem.
Driver corruption, compatibility conflicts, application corruption, and browser cache data failure may be common factors associated with this phenomenon.
The Microsoft Basic Display Adapter is a built-in driver that ensures basic display functionality when the standard GPU driver is unavailable, outdated, or causing issues. It is often used as a temporary measure for troubleshooting display problems or installing the correct graphics driver. To check the generic graphics driver that comes with Windows:
- Press Win + X and select Device Manager. Or, in the search box on the taskbar, type device manager, then select it from the results.
- Select the arrow next to Display Adaptersto expand it.
- Select and hold (or right-click) the listing for your graphics device, then select Update driver> Browse my computer for drivers> Let me pick from a list of device drivers on my computer.
- Check the Microsoft Basic Display Adapter, select Next, and then follow the instructions to install it.
If you are running an application from the Microsoft Solitaire Collection, resetting the application cache data is a common troubleshooting step.
To repair from Settings
- Select Start> Settings > Apps > Installed apps.
- Select the More icon next to the app you want to fix.
- Select Advanced options (some apps don't have this option). In the page that opens, select Repairif it's available. If it isn't available or doesn't fix the problem, select Reset.
- Note that you won't see repair, change, or modify options for all apps and programs.
If you are trying to run the game in a browser, you can try an InPrivate window, which has relatively few interference factors.
Thanks for your patience and understanding.Best Regards,Kyo.Y - MSFT | Microsoft Community Technical Support