The term 'New-CsTeamsComplianceRecordingPolicy' is not recognized as the name of a cmdlet

Question

I am creating Policy Recording Bot in Microsoft Teams as per the below URL
https://github.com/microsoftgraph/microsoft-graph-comms-samples/tree/master/Samples/V1.0Samples/LocalMediaSamples/PolicyRecordingBot#create-a-recording-policy

I have created a bot in Azure.
I am able to create Application instance using below powershell command
New-CsOnlineApplicationInstance -UserPrincipalName <upn@Company portal .com> -DisplayName <displayName> -ApplicationId <your_botappId>

Now working on creating Recording Policy with the below command in Powershell

New-CsTeamsComplianceRecordingPolicy -Enabled $true -Description "Test policy created by <yourName>" <policyIdentity>

But while executing this command getting the following message -

The term 'New-CsTeamsComplianceRecordingPolicy' is not recognized as the name of a cmdlet, function, script file, or
operable program. Check the spelling of the name, or if a path was included, verify that the path is correct, and try
again.
+ CategoryInfo : ObjectNotFound: (New-CsTeamsComplianceRecordingPolicy:String) [], CommandNotFoundExcepti
on
+ FullyQualifiedErrorId : CommandNotFoundException
+ PSComputerName : api.interfaces.records.teams.microsoft.com

I have installed PowerShell version 2.3.1 of Microsoft Teams. Also "New-CsTeamsComplianceRecordingPolicy" this command exists in the module "MicrosoftTeams".

Could you please assist?

Answer 1

@Jay Thanks for your question. I did a quick check at my end and I was able to call the cmdlet 'New-CsTeamsComplianceRecordingPolicy'.

You have mentioned that you have installed the version 2.3.1 of Microsoft Teams. First thing would be check the possibility of multiple versions of the module being installed. Recommend you to Run the below command, you will see all the Modules with MicrosoftTeams

Get-Module *Teams* -ListAvailable  

If you see multiple versions - request you to remove all the older versions .

Uninstall-Module MicrosoftTeams -RequiredVersion 1.1.6  

Now, you could freshly import the Microsoft teams module Import-Module MicrosoftTeams.

If there is just one version - 2.3.1 - there could be a possibility of corrupt installation. Please uninstall the MicrosoftTeams and reinstall the module.

Remove-Module MicrosoftTeams  
Uninstall-Module MicrosoftTeams  
 
Install-Module MicrosoftTeams  -RequiredVersion 2.3.1  
Import-Module MicrosoftTeams   

Also , check whether the command is existent by running Get-command New-CsTeamsComplianceRecordingPolicy .

Once you confirm similar output at your end, try running the cmdlet.