Powershell script for redirect call to an external phone number

Question

Powershell script for redirect call to an external phone number

Hektor_DK 1

We have an auto attendant in a call flow where I manually make insertion on the site https://admin.teams.microsoft.com/auto-attendants for redirect call to an external phone number +45xxxxxxx5 when the day is Tuesday or Thursday and again for redirect call to an external phone number +45xxxxxxx6 when the day is Wednesday. Is it possible to automate this with PowerShell script and task scheduler? Any suggestion?

Sharon Zhao-MSFT 25,756 Reputation points Microsoft External Staff

2021-05-13T01:49:18.847+00:00

@Hektor_DK ,

Office-teams-windows-itpro tag is for general question of Microsoft Teams. As your question mentions scripts, I will add office-teams-app-dev tag to get more efficient support. Thanks for your understanding.

In my research, New-CsOnlineSchedule seems to be a useful command to create a new schedule for your scenarios. Meanwhile, this article provides some examples for creating a new Auto Attendant by scripts. You could refer to it.

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Hektor_DK 1 Reputation point

2021-05-14T16:05:09.007+00:00

Thanks for the comment. I have looked at the pages you refer to without having found a solution.

2 answers

Your answer

Sharon Zhao-MSFT 25,756 Reputation points Microsoft External Staff

2021-05-13T01:49:18.847+00:00

@Hektor_DK ,

Office-teams-windows-itpro tag is for general question of Microsoft Teams. As your question mentions scripts, I will add office-teams-app-dev tag to get more efficient support. Thanks for your understanding.

In my research, New-CsOnlineSchedule seems to be a useful command to create a new schedule for your scenarios. Meanwhile, this article provides some examples for creating a new Auto Attendant by scripts. You could refer to it.

If the response is helpful, please click "Accept Answer" and upvote it.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.
Hektor_DK 1 Reputation point

2021-05-14T16:05:09.007+00:00

Thanks for the comment. I have looked at the pages you refer to without having found a solution.

Answer 1

Mamatha-MSFT 161

Use New-CsAutoAttendant to to create a new Auto Attendant. Please go though this documentations for more information.
https://learn.microsoft.com/en-us/powershell/module/skype/new-csautoattendant?view=skype-ps

https://learn.microsoft.com/en-us/microsoftteams/create-a-phone-system-auto-attendant#create-an-auto-attendant-with-powershell

Hektor_DK 1 Reputation point

2021-05-14T15:45:44.087+00:00

I need to schedule a task which change the external phone number on already existent auto attendant so that Tuesday and Wednesday gets their respective external phone number.

Answer 2

Kartheek Raparthy 1

@Hektor_DK ,

Please go through below process to set AutoAttendant

1) Get the available auto attendants status (Get-CsAutoAttendant)
2) Please get the Identity of auto attendant.
3) use Set-CsAutoAttendant cmdlet change call flow menu option.

for creating New-CsAutoAttendant

using above options you can create script bypassing required number and replacing menu option in call flow of auto attendant

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Powershell script for redirect call to an external phone number

2 answers

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