blue screen error help

Question

blue screen error help

Anonymous

Hello

ive been having this blue screen error lately, and in Call of duty the game freezes and crashes.. any help would be appreciated

and in another game ( delta force)

Source

Windows

Summary

Shut down unexpectedly

Date

‎12/‎7/‎2024 1:52 AM

Status

Not reported

Problem signature

Problem Event Name: BlueScreen

Code: d1

Parameter 1: 0

Parameter 2: 2

Parameter 3: 8

Parameter 4: 0

OS version: 10_0_26100

Service Pack: 0_0

Product: 256_1

OS Version: 10.0.26100.2.0.0.256.48

Locale ID: 2057

Files that help describe the problem

120724-7500-01.dmp

sysdata.xml

WERInternalMetadata.xml

memory.csv

sysinfo.txt

WERInternalRequest.xml

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

3 answers

Answer 1

Jonathan Deives 75,210 Independent Advisor

The minidump files do not indicate any driver or hardware causes, only memory corruption.

Do you have more minidump files ?

0 comments

Answer 2

Anonymous

Hello..

i couldnt send them with onedrive but i created a link for them ( 2 instances of blue screen and you can download the minidump from them)

hope this is useful

https://www.transfernow.net/dl/20241208VlaHOLr9

thanks

0 comments

Answer 3

My name is Jonathan Deives. I'm an Independent Advisor and I will be happy to help you today..

See if your computer is creating minidump files.

To find these files, this is the path "C:\Windows\Minidump".

First copy and paste all the minidump files you have to another folder and then zip it. Then upload the ZIP file to the cloud on a website like OneDrive, Google Drive or Dropbox.

Choose to share or right click and get the share link.

Please post the link to the ZIP file here so it can be reviewed.