hello face and finger not work

Anonymous
2024-12-05T19:25:00+00:00

i donot have windows hello driver for hp elitebook 840 g6. how can i install it. its showing "this option is currently unavailable."

help to to slove this problem .

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2024-12-06T07:21:02+00:00

    Hello, Atm golam Ashik

    Welcome to Microsoft Community.

    You need to visit the HP Support page for the EliteBook 840 G61, select your operating system and version to see the available drivers, and download the Synaptics VFS7552 WBF Touch Fingerprint Driver and any other relevant drivers for Windows Hello:

    HP EliteBook 840 G6 Notebook PC Software and Driver Downloads | HP® Support

    Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.

    Don't forget to update the BIOS when downloading the drivers. You can find the BIOS update on the same HP Support page.

    Yuhao L

    Microsoft Community Technical Support

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