Problem with safety scanner

Question

Hi All. Whilst running the Microsoft Safety Scanner have 30 files infected but when finished says no Virus or Spyware found . Anyone have an answer Many Thank

Answer 1

You're welcome

Answer 2

Thank You for replying Peace of mind. Regards Dave.

Answer 3

Thank You for the information. Regards Dave.

Answer 4

Hello,

This behavior of the Microsoft Safety Scanner is actually completely normal.

All of the findings during the scan are potential/suspicious ones. Think of it as the scanner are marking those so that at the final phase, it can check them against virus definition. This is where the scanner will perform a MAPS (Microsoft Active Protection Service" request to connect to the cloud server, and to upload these initial findings for confirmation. This is why you received a different total number. If it came back with nothing, it means the scan went through finding no threats.

Answer 5

Did you run a full scan or quick scan?

This is expected, as during scan it will detect some files which is suspicious of being infected. They could be safe and these are files you saw. When scan is completed, it will check and verify of they are safe or infected and in your case all 30 files are safe, so it shows your PC is clean and there is no infected file.