Problem with my Windows Key (error code 0x800704CF)

Question

Hello, i have a problem with my Windows activation licence key since i have done the update 24H2
I had a working licence before the update 24H2 and after the update my PC acts like i don't have the key anymore and says multiple things,

• first i have the error 0x800704CF that says i have no connection and that Windows can't join their server except i have internet and windows servers are working on my PC (the time for example)
• then it says windows hasn't been activated on my PC (since the update 24H2) except before the update my licence key worked fine and was activated.
• It also says activation state inactive

I already tried to put the key back in the "modify the product key" setting but did not seem to work

I also tried the troubleshoot diagnostic Windows told me to use but it doesn't recognize any problem

I tried the help section too but doesn't seem to work either

I had a Windows 11 Pro licence,

What could of happened?

Answer 1

Hello,

Can you please type cmd in the search on the taskbar and hit enter to launch command prompt, then run the following command:

slmgr /dlv

Then share a screenshot please. Thanks!

Answer 2

Here, it opens me some files

Answer 3

Did you run the commands in the Command Prompt? See my screenshot. Is that how you ran it?

Answer 4

oh yeah sorry ran it wrong,

Answer 5

The problem here is, you are on a volume license key, specially MAK key. This is a violation of licensing terms actually. Volume license is sold to organizations and it is meant to be used by the users in the organization it is sold to only. It cannot be resold to general consumers, Unfortunately a lot of third party vendors are doing it. When it is discovered, that entire organization account can be voided, hence your key no longer works. Also, for MAK license, it has a count, meaning, the same key can be only used for 100 installaitons for example. So if the seller used that key on 101 installations, it will kick some other device off. Regardless, you shouldn't be using that MAK key at all.

Where did you obtain this license? Did you get this computer used? Has your computer ever gone for repair by repair shop?

Launch Powershell (note, it is not Command Prompt, but Powershell), and run this code to see if you have an OEM license on the motherboard.

(Get-CimInstance -ClassName SoftwareLicensingService -Property OA3xOriginalProductKey).OA3xOriginalProductKey

If it returns a key, you will have a chance to do a clean install but it will install home edition. At least then your Windows is properly licensed.