Share via

Kernel mode heap corruption

Anonymous
2024-11-26T04:24:48+00:00

I never made an administrator account I guess on my pc and I downloaded some amd ryzen this on there website and wanted me to restart and now I'm in this blue ring of death. I tried resetting it and it just goes right back to the screen after a bit. I also can't go back in history because of not being an admin...I don't know what to do.

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

1 answer

Sort by: Most helpful
  1. DaveM121 881.2K Reputation points Independent Advisor
    2024-11-26T07:53:52+00:00

    Hi, I am Dave, I will help you with this.

    If you are blocked by a password in the Recovery Environment, then you will need to create a bootable Windows 10 USB on another working PC and boot your PC from that, then rather than installing Windows 10, select ‘Repair this Computer’ that will give you access to the Recovery Environment from there

    In the Recovery Environment on the USB, try each option, you will not be blocked by a password.

    Click this link:

    https://www.microsoft.com/en-us/software-downlo...

    to download the Media Creation Tool (Click on Download Tool Now), with that you can download the latest Windows 10 ISO (Select Create Installation Media for Another PC), you can create a bootable USB flash drive (min 8GB) using that tool

    Then, Boot your PC from the Installation Media you just created (change Boot Order in your BIOS)

    Was this answer helpful?

    0 comments No comments