Thank you for the reply. No no, absolutely not. No features will be removed if you Factory Reset. The features are Hardware aka NPU based, which is unique to the Copilot PC devices. We are here to help you further - good luck!
Windows 11 backup
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Anonymous
Hi,
I bought a new computer and I forgot to restore Windows backup during setup. Now it doesn't let me restore a backup. Can someone help me?
Thanks,
Bhatia029
Windows for home | Windows 11 | Recovery and backup
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
3 answers
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Anonymous
2024-11-30T23:04:54+00:00 Hello,
Thanks for the response, but I have a Copilot+PC that is running Windows 11. Will factory reset or reinstalling Windows remove the features that is included in a Copilot+PC?
Thanks,
Bhatia029
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Sumit D - IA 168.3K Reputation points Independent Advisor2024-11-29T03:27:29+00:00 Hi Bhatia,
I'm Sumit, here to answer your query at the Microsoft Community.
Apologies for any inconvenience you are experiencing. I am happy to help you today.
The bad news is that you can only restore the backup when configuring the new computer for the first time. I am afraid you will have to Factory Reset the computer again to restore the backup.
https://support.microsoft.com/en-us/windows/bac...
How do I restore this backup?
We have your back! When you get a new PC or if you have to reinstall Windows, when you are setting it up, just log in with the same Microsoft account that you used to make the backup here. We'll see that you have backups and ask you if you would like to restore one.
Hope that helps, and rely on us for any further inquiries. All the best.