"The memory could not read."

Question

"The instruction at 0x00007FF8EF934A9F referenced memory at 0x00007FF94DC822F0. The memory could not read." This is the info my computer is giving me on windows 11. Also I am unable to open any applications. What should I do now? Pls answer.

Answer 1

Thank you for the screenshot, that is a Windows system process in that screenshot.

The best option is to perform an in-place repair with the Windows 11 ISO to stabilise your Windows installation.

Please follow the steps, this is then not like re-installing Windows, it is just like an update and your personal files, settings and installed software will not be affected.

Click this link:

https://www.microsoft.com/en-us/software-downlo...

to download the Windows 11 ISO

When the ISO file completes downloading

Disconnect from the Internet

Disconnect all external devices with the exception of a mouse or keyboard.

Temporarily disable any 3rd party Anti-virus you may have installed

Then, in Windows File Explorer, double click the ISO and then run Setup.exe and select the Install option.

Answer 2

third party apps are also malfunctioning.

Answer 3

Hi, I am Dave, I will help you with this.

1

What apps are you experiencing the RAM errors on, is it jsut the pre-installed Windows apps or also 3rd party apps, please provide a screenshot of the errors you are seeing.

2

Click your Start Button, then jsut type winver and press Enter, please provide a screenshot of the resulting dialog box.