You're welcome! :) Is there anything else I can help you with? :)
translucent, unclickable window started appearing every couple of hours or so
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
This window started appearing on my desktop about a week ago. It is unclickable. I have run an antivirus scan, and nothing is found. Any ideas what this could be? The wording is so vague that it does not seem legitimate.
Windows for home | Windows 11 | Security and privacy
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Anonymous
2024-11-29T05:13:12+00:00 It was an update for the monitor. Sorry, I should have thought of that. :)
Thank you!!
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 57.00000000000001%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Solamillo Charity 20,265 Reputation points Independent Advisor2024-11-29T03:18:46+00:00 Hello there! I am Charity, I'm an Independent Advisor. I'm glad to help you today!
My apologies about that. When that pops out, maybe it's from the monitor? Please try turning off the monitor and on again to see if the pop-up is still there.
If not, let's try doing a clean boot. Press Windows + R, type msconfig, and press Enter.
In the System Configuration window, go to the Services tab.
Check Hide all Microsoft services, then click Disable all.
Go to the Startup tab and click Open Task Manager.
In Task Manager, disable all startup items.
Close Task Manager, then click OK in System Configuration.
Restart your computer.
Please let me know if this works for you. I'll do my best to respond as soon as possible.
Kind Regards,
Charity
Please note that things might need more than one reply to completely resolve your issue, as it will completely depend on the complexity of the question and the amount of detail that you have provided me.