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Windows Update error 0x8007042d

Anonymous
2024-11-19T22:33:08+00:00

Hello,

I'm trying to update my Win10 but I'm getting below error message. How to fix this issue?

Error encountered

There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x8007042d)

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-11-20T01:29:58+00:00

    Issue was caused by setting Windows Update Service to be running only under "Guest" user.

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  2. Estrella721 38,740 Reputation points Independent Advisor
    2024-11-19T23:10:44+00:00

    Hi, My name is Estrella, and I'm a Microsoft user like you. I'm sorry to hear you're experiencing this issue. I'll be more than happy to help.

    Press Windows + R, then type Winver and hit ok. Take a screenshot of that window and attach it to your next reply.

    1. In the meantime, Start the Windows Installer Service and try again:

    Press Windows + R, type services.msc and hit OK.

    Look for Windows Installer service.

    Right-click it and hit Start/Restart.

    Do the same for the Windows Update Service.

    Restart your computer then check.

    1. Reset Windows Components

    In your search bar type CMD and right-click it, select run as administrator

    Copy and paste each of the commands below then Enter:

    net stop bits

    net stop wuauserv

    net stop appidsvc

    net stop cryptsvc

    Ren C:\Windows\SoftwareDistribution.old

    Ren C:\Windows\System32\catroot2 Catroot2.old

    net start bits

    net start wuauserv

    net start appidsvc

    net start cryptsvc

    Restart your PC once done and then try again.

    Let me know how it goes. Thank you!

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