Clock_watchdog_timeout

Question

I recently had my computer crash and since then have been unable to boot up normally into windows. When booting up normally, the computer freezes at the sign in screen and, if given time, will blue screen with the Clock_watchdog_timeout error code. If I boot into safe boot, I am able to attempt trouble shooting steps but none have worked so far. I have used sfc and dism commands and tried doing a system rollback to a know working version but no dice. Is there any other steps I can take without a full system wipe and clean install?

Answer 1

Hi, thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today, my timezone is UTC +8.

I understand the issue you have, there is nothing to worry I am here to help, since you can still boot in Safemode, can you please check if you have minidump files on the PC so that we can further examine what is the root cause of the issue?

Press Windows key + E (To open File Explorer)

Click "This PC" > then follow the file path:

C:\Windows\Minidump

Copy the Minidump files and save them to another location like Desktop or Documents.

Or save it to USB and upload using a different device if the PC is unable to connect to the internet.

Then please upload it to Cloud storage like OneDrive or any cloud storage you are using and please share the shareable link here.

To upload and share the link using One Drive:

Go to this link: https://onedrive.live.com/ then upload the file.

Then provide the shareable link by following the steps from this link: https://support.microsoft.com/en-us/office/shar...

Let me know how it goes and I hope that helps.

Bernard