About kernel power error

Question

When I'm playing games like EA FC 24 or PUBG, after 10-15 mins computer always freeze and stay like that forever until i reset the computer from the power button. However i cannot say that I'm having same problems when i watch a video or while playing basic games that not using a lot of vram or etc.

This is the error code

---

| | |<br>| --- | | | --- | <Event xmlns="**http://schemas.microsoft.com/win/2004/08/events/event**">

• <System> <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" /><EventID>41</EventID><Version>9</Version><Level>1</Level><Task>63</Task><Opcode>0</Opcode><Keywords>0x8000400000000002</Keywords><TimeCreated SystemTime="2024-09-08T12:51:42.2447050Z" /><EventRecordID>3089</EventRecordID><Correlation /><Execution ProcessID="4" ThreadID="8" /><Channel>System</Channel><Computer>furkan</Computer><Security UserID="S-1-5-18" /></System>
• <EventData> <Data Name="BugcheckCode">0</Data><Data Name="BugcheckParameter1">0x0</Data><Data Name="BugcheckParameter2">0x0</Data><Data Name="BugcheckParameter3">0x0</Data><Data Name="BugcheckParameter4">0x0</Data><Data Name="SleepInProgress">0</Data><Data Name="PowerButtonTimestamp">0</Data><Data Name="BootAppStatus">0</Data><Data Name="Checkpoint">0</Data><Data Name="ConnectedStandbyInProgress">false</Data><Data Name="SystemSleepTransitionsToOn">0</Data><Data Name="CsEntryScenarioInstanceId">16</Data><Data Name="BugcheckInfoFromEFI">false</Data><Data Name="CheckpointStatus">0</Data><Data Name="CsEntryScenarioInstanceIdV2">16</Data><Data Name="LongPowerButtonPressDetected">false</Data><Data Name="LidReliability">false</Data><Data Name="InputSuppressionState">0</Data><Data Name="PowerButtonSuppressionState">0</Data><Data Name="LidState">3</Data></EventData> </Event>

Answer 1

Hi, I am Dave, I will help you with this.

Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

Open Windows File Explorer.

Navigate to C:\Windows\Minidump

Copy any minidump files onto your Desktop, then zip those up.

Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.

Then post the link here to the zip file, so we can take a look for you.