Share via

microsoft store problem

Anonymous
2024-10-03T14:11:39+00:00

so i have got an big issue/bug or anything so if i download anything thing from microsoft store it just stuck on pending or it stucks on installing if i restart the app it gets an error code i tried many ways to fix it but i cant help me and also windows update is stuck at loading and whenever any app have a update of microsoft store it just doesnt show the updates and my pc got something i have an common issue like when ever i try starting my pc it takes 30 second to load the welcome screen and task bar takes 3 mins and i have app startup disabled

Windows for home | Windows 10 | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

7 answers

Sort by: Most helpful
  1. Anonymous
    2024-10-04T09:23:44+00:00

    Hello Abhav,

    Sorry, the solution didn't work out for you.

    Since you've already tried these steps and are seeing the error about wuauserv not starting, there could be a deeper issue with the Windows services. Let's try a few more advanced steps to fix this:

    1. Open Command Prompt as an admin (right-click the Start menu and choose Command Prompt (Admin)).

    Type these commands one by one and press Enter after each:

    To check if services are running:

    sc query wuauserv

    sc query bits

    sc query cryptsvc

    If any service isn’t running, try starting it:

    net start wuauserv

    net start bits

    net start cryptsvc

    1. Run System File Checker (SFC):

    Open Command Prompt as admin.

    Type this command and press Enter:

    sfc /scannow

    Please wait for it to finish. It will fix any damaged system files.

    In the same Command Prompt, type this and press Enter:

    DISM.exe /Online /Cleanup-image /Restorehealth

    This will take a few minutes. Once done, restart your PC.

    1. Manually Reset Windows Update Components

    Open Command Prompt as admin again.

    Stop all update-related services by typing these commands:

    net stop wuauserv

    net stop cryptSvc

    net stop bits

    net stop msiserver

    Rename the update folders by typing:

    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    ren C:\Windows\System32\catroot2 Catroot2.old

    Restart the services:

    net start wuauserv

    net start cryptSvc

    net start bits

    net start msiserver

    1. Restart your computer and check if updates and the Microsoft Store work now.

    These steps should help resolve the problem. Let me know how it goes!

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2024-10-04T06:13:35+00:00

    wait but i tried starting wuauserv it says that the file is not specified

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2024-10-04T06:10:07+00:00

    i already tried all of these

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-10-03T17:59:05+00:00

    Hello Abhav, Thanks for reaching out! I'm an Independent Advisor and a Microsoft user like you.

    I'm sorry you are facing this issue, Here are the steps you can try to resolve your issue.

    1. Press Win + R, type wsreset.exe, and hit Enter.

    The Store will reset and relaunch. Try downloading your apps again.

    1. Open PowerShell as an admin (right-click the Start button, and select Windows PowerShell (Admin)).

    Paste this command and press Enter:

    Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    Restart your computer and try the Store again.

    1. Go to Settings > System > Troubleshoot > Other troubleshooters.

    Find Windows Store Apps, click Run, and follow the steps.

    Fix Windows Update Stuck Issues

    1. Go to Settings > System > Troubleshoot > Other troubleshooters.

    Find Windows Update, click Run, and follow the instructions.

    1. Open Command Prompt as admin (right-click Start, select Command Prompt (Admin)).

    Run these two commands to stop services:

    net stop wuauserv

    net stop bits

    Go to C:\Windows\SoftwareDistribution and delete everything inside this folder.

    Then, restart the services by typing:

    net start wuauserv

    net start bits

    Restart your computer and check if the updates are working.

    Also can check https://support.microsoft.com/en-us/account-bil...

    These steps should solve the issues with both the Microsoft Store and Windows Update. If you need more help, let me know!

    Just a reminder that this isn't a live chat, so responses may take some time. Thank you for your understanding!

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2024-10-03T14:12:36+00:00

    Reply me Asap i want a solution for it because i have to play minecraft with my friends

    Was this answer helpful?

    0 comments No comments