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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Device/platform
AndroidBrowser/app
ChromeIP address
51.171.202.244
Account alias
frantzzz13@hotmail.comSession activity
Incorrect password entered
Map is not available for activity on mobile devices Look unfamiliar? Secure your account
Device/platform
WindowsBrowser/app
ChromeIP address
187.43.158.176
Account alias
frantzzz13@hotmail.comSession activity
Incorrect password entered
Look unfamiliar?
Secure your account
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 14.000000000000002%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
Hello,
Could you please elaborate on what you mean?
Are you not able to sign in anymore?
If that's the case you will have to start an account recovery process below:
https://support.microsoft.com/en-us/account-bil...
If that's not what you meant, please provide more details so I can understand and assist you.
Regards,
Not authorized
Hello and Welcome to the Microsoft Community!
My name is Levi. I am an independent advisor and fellow Microsoft user like you. I have no affiliation with Microsoft and do not have access to your data.
I believe what you're seeing is a login attempt that wasn't made by you, right? Unfortunately, data breaches are not uncommon, and you may encounter situations like this.
Your best option is to secure your data as thoroughly as you can. Change your password for your Microsoft account and make sure to create a strong password that you don't use for any other accounts. Additionally, add your phone number and confirm it. It's also important to strengthen the password for your secondary email.
Enable two-factor authentication for enhanced security. While these steps can help protect your account, you may still experience occasional login attempts.
https://account.live.com/proofs/manage/additional
I hope this helps.
