Clarify as to what MS Account, email?
If so can you access that mail account in your web browser?
BTW Win 8 if thats what you have, updates of any type ceased Jan 2023 when it went out of support
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
I tried changing my account to Microsoft account but its not working I was asked to check network connection which I did but still not working what should I do
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Clarify as to what MS Account, email?
If so can you access that mail account in your web browser?
BTW Win 8 if thats what you have, updates of any type ceased Jan 2023 when it went out of support