Driver Power State Failure Error

Question

I recently had Norton Updater update almost 30 drivers. Afterwards, I keep getting the BSOD Driver Power State Failure message. I ran sfc/scannow in regular mode and safe mode with no integrity issues found,, but my computer keeps shutting down. How do I find and fix the problem? Is it something other than a driver update problem?

Answer 1

https://drive.google.com/drive/folders/1hwip22S0Q6GgviTIY5k20G1QeLYtUDid?usp=drive_link

Answer 2

Start your PC, as soon as Windows tries to load (spinning dots appear), press and hold the power button for 5 to 10 seconds to perform a forced shutdown

Do this two or three times.

Windows will boot into the Recovery Environment.

Go to Troubleshoot > Advanced Option > Startup Settings and click Restart.

When restarting, press 4 to enter safe mode.

Answer 3

Jonathan, good evening.

I can give that a try, but the problem is my computer shuts down and restarts every few minutes. I can’t even try solutions like this; it doesn’t give me time.

Answer 4

My name is Jonathan Deives. I'm an Independent Advisor and I will be happy to help you today..

See if your computer is creating minidump files.

To find these files, this is the path "C:\Windows\Minidump".

First copy and paste all the minidump files you have to your desktop and store them in a ZIP file. Then upload the ZIP file to the cloud on a website like OneDrive, Google Drive or Dropbox.

Choose to share or right click and get the share link.

Please post the link to the ZIP file here so it can be reviewed.