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camera issues

Anonymous
2024-10-09T14:33:17+00:00

I recently bought my laptop and when i try to access my camera it just shows a black screen.

Please help

Windows for home | Windows 11 | Devices and drivers

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  1. DaveM121 891.1K Reputation points Independent Advisor
    2024-10-09T15:04:10+00:00

    Hi, I am Dave, I will help you with this.

    1

    Look at the function keys (F1 - F12) on your keyboard, if one of them has a camera icon, press that key or Fn + that key to unlock the webcam.

    2

    If that was not the problem, look at the camera lens above your screen, is there a small privacy slider that needs to be opened to access the webcam?

    3

    If the webcam is still not working, go to the support page for your laptop on the manufacturers website, then from there, download and re-install the version of webcam drivers they provide

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  2. Anonymous
    2024-10-09T14:37:29+00:00

    See that laptop makers support, its their device

    Maybe also this

    Win11 by default only installs critical security updates, unless you made the mistake of selecting “Get latest updates” which includes drivers.

    See your laptop/PC makers support to update both bios and ALL drivers.

    There should be a shortcut to that makers update utility on your system.

    Then set Bios to defaults & Pwr to balanced. At the end of the day shutdown, do not leave in sleep.

    Do NOT update from any other source inc Device Manager

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