Random issues where nothing will open

Question

This issue seems to be random but every once in a while I get to a point where I can't seem to open anything. But sometimes file explorer loads. I try to open task manager and that won't load. ctrl alt del sometimes works, but still won't be able to open task manager, and I try to shut down my computer and it tries. After a while it never seems to be able to shut down on it's own I have to shut it down manually. I've never seen any errors pop up, and everything seems normal up until that point. This started about a week or so ago.

Answer 1

Hi, thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today, my working hours vary & I usually reply between 10:00 pm & 6:00 am EST(UTC -5) Monday to Sunday.

I understand the issue you have, there is nothing to worry I am here to help, it seems that unnecessary services are interrupting the process of the PC, in addition, can you please check the System logs on the PC so that we can further examine what is the root cause of the issue?

To do this kindly follow the steps from this link:

https://www.yourwindowsguide.com/2017/12/how-to...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Then please upload it by following the steps from the link.

Let me know how it goes and I hope that helps.

Bernard