windows security page black screen

Question

i have a issue after downloading a file in oceanofgames and there is a windows defender options i turned off after i try to turn on that's not working and system's windows security page turned to black

Answer 1

Sathish,

Sorry you're still having issues. It’s possible your system files or registry files have been corrupted. Let's try a few troubleshooting steps below and see if it helps.

1. Reset Windows Security.

a. Search for security in the search bar, right-click and select App settings.
b. Scroll down and select Reset.

2. Run a System file checker Utility scan.

a. Open the Command Prompt (Administrator) window.
b. Execute the commands one by one and click enter.

DISM /Online /Cleanup-Image /CheckHealthDISM /Online /Cleanup-Image /ScanHealthDISM /Online /Cleanup-Image /RestoreHealthsfc /scannow

Once completed, restart your computer.

3. Repair- Re-install method.
Usually, it is used to repair corrupted system files, apps, and even incompatible drivers on the system. To run a repair re-install,

a. Click the link below to download the Windows 11 ISO file.

https://www.microsoft.com/en-us/software-downlo...

b. Once downloaded, open the file and double-click the Setup.exe file to begin the installation process.
c. Wait for the repair reinstallation to complete.
d. Once finished, check the Windows Security app.

I hope this information helps. If you have any questions, please let me know and I will be happy to help you further.

Best regards,

Gunasekar N

Answer 2

That OoG "game" has probably deleted the Windows Defender binaries and services, and a repair install will be needed, once it's confirmed no more malware is present.

Please run a scan with Farbar Recovery Scan Tool (FRST) and share your logs.

https://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/

Note: If you are using Edge, SmartScreen may initially block the download.

Click on the three dots next to the warning and select Keep => Show more => Keep anyway.

• If your computer's language is not English, rename FRST64.exe to FRST64English.exe
• Run the tool, leave the default settings, and press Scan.
• Zip the logs, FRST.txt and Addition.txt, then upload to a cloud storage service like OneDrive or Google Drive.
• Post the share link.

Share OneDrive files and folders - Microsoft Support

Answer 3

Still the issue is not resolved i tried so many times before your reply by another community questions reply and tried your link also but not working

Answer 4

Hello Sathish,

Thank you for reaching out to the Microsoft Community and I'll be glad to assist you today.

1. Click the link below and download Securityhealthsetup (64-Bit) version:-

https://support.microsoft.com/help/a6ac7d2e-b1b...

• Select 64-bit.
• Install the file (choose "Run as administrator")and restart your computer.

Credits: Ramesh Srinivasan
https://answers.microsoft.com/thread/347ae039-5...

I hope this information helps. If you have any questions, please let me know and I will be happy to help you further.

Best regards,

Gunasekar N