Correct PIN Code not working

Question

Hello, I was moving my PC to new apartment and after setting everything I turned it on then tried to log in, but my Windows says my PIN is incorrect. I'am 100% sure that this is correct PIN.

I don't have internet connection yet, maybe this is the clue? If not what i can do with it?

Answer 1

Ok， try this:

On the sign in page you are stuck on, click on the power icon on the lower right, hold down Shift key while you choose the restart option. This should boot the computer into WinRe environment.

Now, choose Troubleshoot > Advanced Options > Command Prompt.

In the command prompt window, type in "regedit" to launch the Registry Editor.

In the Registry Editor, select HKEY_LOCAL_MACHINE.

Now on the menu bar, click on File > Load Hive.

In the pop up file selection window, go to This PC > C: drive > Windows > System32 > Config > Software. (Very imporant, it is C drive, not X drive). This should trigger a pop up box. Please enter "1234" for the Keyname.

Back to the Registry Editor, Go to this path:

HKEY_LOCAL_MACHINE\1234\Microsoft\WindowsNT\CurrentVersion\PasswordLess\Device

Now on the right pane double click on "DevicePasswordBuildVersion", and change the data to 0.

You can now restart the computer. And you will now find the "sign in options" to click on, and choose Sign in with Microsoft account, and please use the same Microsoft account you had been using and its credential to sign in.

Answer 2

I have only PIN. After connecting to the internet it still doesn't work

Answer 3

Hello, this is Emily.

Do you see the "sign in options" you can use to switch to signing in using password?

If not, definitely connect to internet is possible, and if it still gives you the wrong PIN, use the "forgot PIN" to reset it - but that will require internet connection to do so.