Unable to deploy Cisco AMP Android connector to my Samsung Galaxy Tab A

Question

Hi,

I am unable to deploy Android connector as a custom apk from Intunes.
I am trying from Intunes but it fails and I guess its because the app id matches the app id from Managed Google Play Store.

I downloaded the connector from Management->Download connector and uploaded that using InTune and using the apk as a LOB Android app to deploy.

It tells me Install Pending: 0 even though I have the apk to deploy. The android device i have is company owned fully managed.
I am using a custom apk instead of Google Play as AMP requires an install token along with the connector software, which is why i am using custom ipa

Answer 1

I noticed that you have assigned app as Required to all devices, is there any errors in the Managed Apps pane. You should be able to view installation issues, such as when the app was created, modified, targeted, and delivered to a device.

Also, note that for the Intune service to successfully deploy a new APK file to the device, you must increment the android:versionCode string in the AndroidManifest.xml file in your APK package.

Reference: https://learn.microsoft.com/en-us/troubleshoot/mem/intune/troubleshoot-app-install

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