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please help it keeps blue screeening

Anonymous
2024-09-16T18:01:07+00:00

it just happens randomly and the codes are diff each time

heres the link to thee mini dump files

Mini

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2024-09-16T20:06:15+00:00

    This is the Folder
    Mini Dump

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  2. Anonymous
    2024-09-16T20:03:32+00:00

    i have just finished doing what you have said and i will reply back if it blue screens again

    thank you for helping me

    i will send the files now

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  3. David-M 115.3K Reputation points Independent Advisor
    2024-09-16T19:49:56+00:00

    Thanks for the clarification.

    In this case, I suggest you use the Driver Verifier utility. This utility is used to force the system to show the driver causing the problem.

    Before turning on Driver Verifier, I like to create a restore point just in case. I suggest doing the same.

    https://support.microsoft.com/windows/create-a-...

    Turn on Driver Verifier, let the system crash 3 times, then turn off Driver Verifier. Share the minidumps that the crashes created.

    (The same instructions that apply to Windows 10 apply to Windows 11.)

    (Pay attention to the blue screen that is displayed. Sometimes, it may contain useful information.)

    See the article below for instructions.

    https://answers.microsoft.com/en-us/windows/for...

    I await your reply. Click on the "Reply" button below my reply.

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  4. Anonymous
    2024-09-16T19:47:09+00:00

    No i dont not currently have it installed, i uninstalled it when it gave me that code

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  5. David-M 115.3K Reputation points Independent Advisor
    2024-09-16T19:39:35+00:00

    Hi. I'm David, and I'm happy to help you.

    Only one minidump mentions a driver. The others mention generic system files.

    The minidump that mentions a driver reports the driver "vgk.sys" as the cause of the crash. This driver belongs to Vanguard Anti-Cheat.

    Do you currently have Vanguard Anti-Cheat installed?

    I await your reply. Click on the "Reply" button below my reply.

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