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Billing refund

Anonymous
2024-09-19T18:03:23+00:00

Hello, I had a subscription with liquidtext ( a note taking application for school). I found a new application for school and thought I cancelled the subscription in August, I got an email today from Microsoft saying that they renewed my subscription - showing me that my cancellation did not take. I cancelled it for sure today but was wondering if there is a way to be refunded the funds they took today.

Windows for home | Other | Apps

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  1. John DeV 164.9K Reputation points Independent Advisor
    2024-09-19T21:10:19+00:00

    Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

    I'm sorry, this is just a Community Forum, and we do not have access to your account. Because this request may require sensitive personal information, it is best to contact Microsoft to process your cancellation or refund.

    Please visit the link below.

    https://support.microsoft.com/contactus/

    Make sure to sign in your Microsoft Account

    Select the product you need help with

    Click "Get support in your browser" then describe your issue

    Click Get Help then select "Contact Support" below

    Select "Billing and Account Profile questions" then click Confirm

    Confirm your email then click Confirm

    Kindly let me know if this helps or if you have any further concerns by clicking the "Reply" button at the end of my response. I will appreciate it.

    Kind regards,

    John DeV

    Independent Advisor

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  2. Anonymous
    2024-09-19T19:36:40+00:00

    Hello, I had a subscription with liquidtext ( a note taking application for school). I found a new application for school and thought I cancelled the subscription in August, I got an email today from Microsoft saying that they renewed my subscription - showing me that my cancellation did not take. I cancelled it for sure today but was wondering if there is a way to be refunded the funds they took today.

    We do not work for Microsoft so can not help you with refunds.

    I suggest that you follow the advice on what to do at the link if you purchased from Microsoft:

    https://support.microsoft.com/en-us/account-billing/returning-items-you-bought-from-microsoft-for-exchange-or-refund-81629012-aa4f-f48b-2394-8596f415072b

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