My internet keeps dropping while playing or doing something

Question

while i will be playing my internet connection would drop and i will not have any internet for like 30 seconds.

ever since i got wifi and started to use it i have had this problem so maybe close to a year for this

i use the intel(R) Wi-fi 6E AX210 160MHz internet wifi driver

i have good signal and everything.

Answer 1

Hi Callum,

I'm Christine, I'll be happy to assist you. Looks like you're experiencing Internet issues. No worries, I'll do my best to help you.

If you don't mind me asking, is there any changes made before you got this issue?

Have you tried to uninstall and reinstall your WiFi driver already?

Please check and follow the steps below:

1. Please click start menu and type troubleshoot and then press enter

Please run Network adapter and Internet option

Kindly check if the issue persists

2. Reset the Network

Please click start menu and type Command Prompt

Kindly right click on it

Please select run as administrator

Please copy and paste the command below and hit enter.

netsh winsock reset

netsh interface ipv4 reset

netsh interface ipv6 reset

netsh winsock reset catalog

netsh int ipv4 reset reset.log

netsh int ipv6 reset reset.log

ipconfig /release

ipconfig /flushdns

ipconfig /renew

Please wait for it to finish, restart your device and check if the issue still persists.

Please let me know the result. I'll be happy to assist you all the way until it's resolved.

Thank you,

Christine L

Independent Advisor