Random reboots

Question

Hi i buy a pc recently, my components are:
PSU: Cooler master 750 W 80 plus gold MWE V2
CPU: Ryzen 9 7950x3d
Gpu: Gigabyte Geforce 4070 ti Super Windforce OC
RAM: 5600mhx Tforce delta rgb Black
Cooler: Deepcool AG620
And mother: Asus prime b650m-a II-CSM

I have a problem with my pc, all its brand new, i install windows 11, all driver, i alrdy check voltajes, benchmarks, xmp off and on, any kind of trick and i still have random reboots, before I had reboots when I watched videos or was directly on the desktop, instead of when I demanded the pc, and after reinstalling windows 11 without the asus ai suit 3 and armory crate software it takes much longer to reboot, but now it is completely random, I already checked the memories too, ssd and disks I am going to send my event logs so you can help me.

https://1drv.ms/f/c/30b46c896340af7a/Em2nWtyzmnRJs46rGXjtDosBIChs4nFLAO3Er2BAxU8Jqw?e=F0x6BM

Answer 1

I forgot to mention that also when I turned on the PC after the reboot I got error 131 devicesetupmanager and something with metadata, I turned off the automatic updates and now it only shows warnings, i dont know if that thing its making any problem with that, i dont have reboots since then

Answer 2

It restarts without any kind of error, I was looking at the voltages of the mother to see if it was losing voltage or something like that and nothing, I can run cinebench for 10 minutes completely stable and since I reinstalled everything it did it the two times that I shared in the log, before it did it when I watched a video on YouTube or was on the desktop, other times with premiere but never when I demanded it.

Answer 3

Your events that you uploaded just indicate generic errors, nothing specific.

When your system reboots automatically, what exactly happens, does it black screen or blue screen, or does it instantly shut down without any warning or is there any error on the screen?

Answer 4

Hi Dave, i dont have any file called minidump in my windows file, i dont know if i have to create it or import it.

Answer 5

Hi, I am Dave, I will help you with this.

Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

Open Windows File Explorer.

Navigate to C:\Windows\Minidump

Copy any minidump files onto your Desktop, then zip those up.

Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.

Then post the link here to the zip file, so we can take a look for you.