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Input Signal Notification

Anonymous
2024-10-29T08:20:59+00:00

Hi all,

I've connected a second screen to my laptop (Windows 11 Pro), but I keep getting the message 'Input Signal Out of Range. Please change to 1680x1050 @ 60Hz,' even though I have already set that resolution.

Any thoughts?

Windows for home | Windows 11 | Display and graphics

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Solamillo Charity 18,770 Reputation points Independent Advisor
    2024-10-29T09:35:31+00:00

    Hello there! I am Charity, I'm an Independent Advisor. I'm glad to help you today!

    I'm sorry about that. Please check that the refresh rate is set exactly to 60 Hz, as specified in the error message.

    In Windows 11, go to Settings > System > Display > Advanced Display Settings to verify or adjust the refresh rate​.

    Also, please make sure it's on "Duplicate" so that the screen can be checked properly.

    Please let me know if this works for you. I'll do my best to respond as soon as possible.

    Kind Regards,

    Charity

    Please note that things might need more than one reply to completely resolve your issue, as it will completely depend on the complexity of the question and the amount of detail that you have provided me.

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  2. Anonymous
    2024-10-29T09:43:48+00:00

    Hi Charity,

    Thank you very much for your reply.

    I managed to upload some photos a little while ago. As you can see, everything is as it should be.

    I also need the second screen to be an extension not a dublicate.

    However, even when it's set as a duplicate, the message remains.

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  3. Solamillo Charity 18,770 Reputation points Independent Advisor
    2024-10-29T11:44:20+00:00

    Thank you for the information. Please try adjusting your settings through safe mode, then restart again. Press Win + R, type msconfig, and press Enter.

    Go to the Boot tab, check Safe boot, select Minimal, then click OK and Restart.

    To exit Safe Mode, uncheck Safe boot in msconfig, and restart again.

    Alternatively:

    Press Shift + Restart on the power menu (Start > Power > Restart).

    Go to Troubleshoot > Advanced Options > Startup Settings and select Restart.

    Press 4 for safe mode, 5 for Safe mode with networking.

    Please let me know if this works for you. I'll do my best to respond as soon as possible.

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  4. Anonymous
    2024-10-29T12:01:35+00:00

    Thank you once again, but I still haven't seen any changes. When it went into safe mode, the second screen didn't appear at all.

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  5. Solamillo Charity 18,770 Reputation points Independent Advisor
    2024-10-29T13:18:32+00:00

    Is your Windows 11 up to date?

    Press Windows + I to open Settings or access it from the Start menu.

    Select Windows Update in the sidebar.

    Click Check for updates to search for available updates.

    If updates are available, choose Download and install to begin the process.

    Restart your PC if prompted, or schedule the restart.

    After restarting, revisit Windows Update in Settings to confirm the update is complete.

    Also, are you able to test the monitor on a different computer if possible to see if it's still getting the error?

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