My Nvidia GPU is not working, Code: 45.

Question

I was watching youtube on my laptop acer predator PT516-51s(i7 11800h, rtx 3060, 16gb ram) and suddenly got a BSOD. After rebooting, it wouldnt recognise my dedicated graphics card and switched to the integrated one. After a while of struggling i found out that the graphics card was hidden in device manager with the code - Currently, this hardware device is not connected to the computer. (Code 45)

Answer 1

ooh sorry about that, I've public that.

Answer 2

Hi, I would like to visit the link anonymously. Please set it to public and I will let you know when I have accessed it so you can remove it.

Answer 3

Hello, I'm here to help.

I may need you to provide the dump file to help you analyze the failure. Please see if there is a. DMP file in your system directory "C:\Windows\Minidump". If there is, please upload it to a cloud drive such as OneDrive, Dropbox, Google Drive and share the link here, I will help you analyze it.
If you can't upload them due to permission issues, please copy them to your desktop and upload them again.

Disclaimer: The dump file may contain some information about you, such as system environment, software used, etc. This is a public community and can be viewed by anyone, so please remove the share as soon as possible after I answer. Please do not provide the file named "MEMORY.DMP", which contains almost all information about your system.

Please feel free to reply. This is not a live chat channel and I may be in a different time zone than you. As a result, replies may be delayed and I may respond minutes to hours later.

<link removed by Moderator, this was not the file requested> here is my minidump file, im not use the link for everyone can join so that can u request when u join my link and im gonna accept that. Have a good day sir

Answer 4

Hello, I'm here to help.

I may need you to provide the dump file to help you analyze the failure. Please see if there is a. DMP file in your system directory "C:\Windows\Minidump". If there is, please upload it to a cloud drive such as OneDrive, Dropbox, Google Drive and share the link here, I will help you analyze it.

If you can't upload them due to permission issues, please copy them to your desktop and upload them again.

Disclaimer: The dump file may contain some information about you, such as system environment, software used, etc. This is a public community and can be viewed by anyone, so please remove the share as soon as possible after I answer. Please do not provide the file named "MEMORY.DMP", which contains almost all information about your system.

Please feel free to reply. This is not a live chat channel and I may be in a different time zone than you. As a result, replies may be delayed and I may respond minutes to hours later.

Answer 5

Win11 by default only installs critical security updates, unless you made the mistake of selecting “Get latest updates” which includes drivers.

See your laptop/PC makers support to update both bios and ALL drivers.

There should be a shortcut to that makers update utility on your system.

Then set Bios to defaults & Pwr to balanced. At the end of the day shutdown, do not leave in sleep.

Do NOT update from any other source inc Device Manager