BSOD Error x3

Question

I had three BSOD errors in the past 2 days, 2 were during a heavier load on my computer, but all my task manager cpu, gpu, and memory loads were under 50%. and the third one happened just now when i was updating my gpu driver. (was seeing if i had outdated drivers)

Minidump.rar This should be the onedrive link, let me know if it works.

Answer 1

So.... I did everything, and scanned my computer and it just bluescreened right now while my pc was just running google and discord.

092324-10484-01.zip

Answer 2

Hi Brennan,

Thank you for your response.

Answer 3

Thank you so much! I'll try this out.

Answer 4

Hi Brennan,

I have checked the minidump and the stack trace indicates that the crash was caused by an access violation in the nt!ExpGetPoolTagInfoTarget function.

Kindly follow the below steps to troubleshoot the issue:

1. Ensure all drivers, especially for critical components like graphics and network adapters, are up to date.
2. Go to the support page for your PC or Motherboard on the manufacturers website, then from there, download and install the version of Chipset drivers they recommend and while there, check for any BIOS update that may need to be installed
3. Wait to see if your system stabilizes, if not, Use tools like Windows Memory Diagnostic to check for RAM issues.
4. Perform a full system scan using reputable antivirus software.
5. If the issue started after a new installation or update, consider rolling back those changes.
6. If all else fails, you can restore the system to a previous state where it was stable.

Let me know if this solution works for you. If not, please feel free to reply, and I'll be happy to provide further assistance.

Regards,

Kishen :)

Answer 5

Hi Brennan,

Thank you for reaching out to the Microsoft Community , I'm kishen an Independent Advisor and a Microsoft user like you.

I'll be glad to assist you today. As this is not a live chat, Kindly expect some delay in response.

As Minidump file has already uploaded, I will check them and will update you with my findings.

Regards,

Kishen :)